Due to the redundant architecture of the network the maintenance efforts will not result in any planned outage either for the single-supply or the multi-supply devices. During the period of maintenance the support service will be paying special attention to the management of outages occurred and fault reports received in connection with the maintenance of the power supply facilities.
The scheduling of maintenance periods is as follows: The non redundant connections will be interrupted for a short period during the maintenance.
Затрагивает другое - Linux, Windows Приоритет - критический. Our VPS systems will be upgraded as soon as the patches hit the net. That means the downtime schedule is not quite possible but we will do our best to inform our customers through Social Media.
We advise our customers running on Intel to update Linux and Windows systems under their control ASAP to prevent possible privelege escalation. There is no window for this patch sequence.
Upgrade is scheduled for the next 6 days but will be prolonged if necessary to match the kernel as close to the current as we can to prevent stability issues of the cloud. You can check if your system is running on the affected system via VPS control panel. Затрагивает другое - vds. We have experienced vds. VPS 1 server is currently down and an investigation of the issues is ongoing. Please standby, we will keep you updated.
System has been recovered, hardware upgrade to be scheduled within 6 hours. Affected services: Затрагивает другое - Cloud maintenance Приоритет - критический. All VPS nodes in our cluster are going to be upgraded to ensure proper security, performance and quality of service. Due to this, instances will be shutdown for at least 30 minutes and up to 1 hour.
We are performing necessary backups at the moment to ensure the restoration after upgrade. DDoS occured limiting our network capabilites. The attack has been mitigated withing 15 minutes. Our administrators reported power circuit A failure, some systems and partial network were affected. Reconnection completed as soon as the second circuit check has been completed. Power maintenance is scheduled due to recent power failure, the downtime will be 15 minutes per system with 1 PSU.
Network reconfiguration inbound from upstream broke the routing of our network. Our administrators manually set-up correct routes for the time being until Затрагивает система - Networking Приоритет - критический.
Our network has been protected with Azar-A Firewall system to withstand the attack. Some network degradation may be detected for another 6 hours. Затрагивает система - Internal Networking, Backup system Приоритет - высокий. On June 15th of at Хостинг Виртуальный Выделенный дешевые vps сервер хостинг Минский shared виртуальный хостинг создать виртуальный хост в jboss, Витебский vps выделенный сервер хостинг.
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During the time mentioned below, our game panel along with all game servers hosted in New York, will be offline for about an hour, why you may not be able to manage your game server during that time. While the game panel will be offline, all servers that are not located in New York, will still be up and running.
If you have any questions, comments or concerns, please feel free to contact us at any time. All servers are online again. If you experience issues, and are unable to connect to your server, please open a support ticket, and we will look into it as soon as possible. Last few servers are now coming back online, and this should be completed during the next hour.
The majority of machines transitioned to the new Datacenter have been completed and brought back online. There are however still several nodes which are offline at this time and are being actively worked on to restore as soon as possible. We took the opportunity during the scheduled downtime to upgrade a number of machines, completely replacing the hardware with new brand new equipment. Unfortunately due to these requiring considerably more work to restore, they have remained offline longer than the timeframe which was previously announced.
We do anticipate these being restored within the next few hours and will provide further updates as we progress. Due to unforeseen delays we are unfortunatley not up and running yet. We are sorry about the inconvinece and our on-site technicians are working to have all issues resolved as soon as possible. Dear Clients. We are excited to announce that due to the incredible growth in our Stockholm, Sweden location over the recent past, we have plans in the works to move our entire hosting infrastructure into our own Datacenter during the month of April.
While the current location has proven both reliable and effective solution in the past, we will be taking this opportunity to account for the rapid expansions and ensure that we can continue to best serve our customers in this region. The technical personnel responsible for this migration will be working to ensure that this move is carried out as seamlessly as possible, allowing our team to minimize any affects this may have on you and your services. All hosting machines which use an IP of the ranges below in Stockholm, Sweden will be taken offline and relocated to our new facility at the scheduled times below.
April 15th, Please consider using the following DNS records to access your server prior to the migration. While the IP Addresses will change once the migration has been completed, the DNS records will be updated to point to the new IP Addresses, making for a smooth transistion for your players. X SE Our technical support team is currently investigating this matter and we expect to have service restored within the next few hours.
We will continue to provide updates on the status until this situation has been rectified. We sincerely apologize for the inconvenience and appreciate your patience and understanding during this time. We will be performing emergency network maintenance during the below window. This could result in a brief network outage and intermittent connectivity issues during the maintenance window.
While this maintenance window is 4 hours long, we do not anticipate any downtime event to be longer then 2 hours in length. The scope of work entails upgrading network distribution equipment.
We will have additional staff available during this maintenance should any issues arise. Most traffic to the UK appears to be dropped at the moment, and one of our datacenter technicians are looking into the cause of this right now.
We will be posting updates here once we have further information regarding this and we apologies for any downtime you may experience. Networking in the UK is now restored. We will post another update once we verify that everything is working correctly.
Due to an outage on the PPC1 International Fibre cable between Sydney and Guam, Some customers may experience higher than normal latency and reduced capacity for traffic destined internationally.
A lot of providers use this cable network for routing into Singapore, Europe and the US. The alarms indicated that a submarine line card had lost its payload. A Network Incident ticket was created and the issue was immediately escalated to the PPC-1 transmission engineering team.
The Transmission engineering team, in collaboration with infrastructure vendors, completed preliminary investigations and have found a fibre fault approximately 4, kilometres from Guam. The nature for the fibre fault has resulted in an outage to the entire PPC-1 cable system. TPG has started to work with our maintenance contractor to understand when we can mobilise a repair ship to the specific location.
Due to the nature of the fault, resolution is expected to take an extended period. TPG apologises for any inconvenience. While the exact cause is not yet known, we will continue to provide updates on the status until this situation has been rectified. Due to unforseen issues we will push this maintenance forward to Monday the 21st during the same time-frame. On Friday we will be upgrading a few modules on the core router in Frankfurt, which will result in downtime of 15 minutes.
Ran Online Server Files
March 18th, During this time, all racks are to be relocated to a new hosting suite within the same facility. The scope of this session is to remain in compliance with the latest auditing standards, where the new space holds the necessary SSAE 16 certification. The maintenance window is scheduled for a duration of 8 hours, however each device will remain inaccessible no longer than a maximum of 4 hours. All machines in operation will be shutdown 30 minutes prior to the start time, ensuring that data integrity is preserved.
Extreme care will be taken during this time to relocate all service equipment quickly and efficiently, minimizing the impact on any affected services. Please note, no changes to existing servers will be made, where both the hosting machines and networking equipment will retain all existing data and configurations.
Client services will have connectivity restored immediately upon completion. We appreciate your patience and understanding in this matter. Should you have any questions, comments or concerns, we invite you to contact us via our Support Desk at any time https: Our team is currently looking further into this matter, and we expect to have this resolved shortly.
Dear Clients, It has recently come to our attention that one of our machines located in Chicago, IL is currently experiencing unexpected downtime. Initial actions to restore service and bring this node back online have been unsuccessful, where our on-site technicians have begun investigating the issue.
We expect to have further information and hopefully a resolution in place as soon as possible. As we receive updates on this matter, they will be relayed to all affected parties via our Network Issues page.
Affected IP Addresses: We are currently experiencing a network outage in our Finland location. This matter has been reported to the Datacenter whose network engineers are actively investigating this incident and expect to have a resolution in place as soon as possible.
We sincerely apologize for the disruption of service and are treating this with a sense of urgency to minimize the impact on affected clients. In accordance with our uptime guarantee, we will are working with our own providers to ensure this case is resolved through the proper channels.
At the moment, we are seeing legit traffic being blocked in the UK on some specific ports. This appears to happen because of our recent changes in the hardware firewall, and whenever an attack is detected, traffic on those ports is dropped. To determine the proper connection details, take the port originally assigned from your server and subtract to obtain the new server port.
The hostname used previously will remain the same. Original Teamspeak 3 - uk-voice2. Due to a new vulnerability in one of the libraries called "glibc" used in Linux, we will have to reboot all machines that are affected to patch this vulnerability. More information regarding this vulnerability can be found here: We expect this to cause a brief downtime, as after the machine is rebooted all services will be back online.
Should you have any questions or conserns regarding this operation, please open a support ticket over: On Friday, from During that time, both of them will be offline, and once the maintenance is fully completed, they will be back online and working as normal.
We are currently working to have this matter resolved as quickly as possible and will provide an update here once completed. We cannot yet provide an accurate ETA but do expect the situation to be completed within the next hours. Please note that this feature has NOT been removed and all clients still have their original client balance available.
Regards, Fragnet Networks. We are currently experiencing some networking issues in Frankfurt, Germany why you may experience slight packet loss. Our networking department is currently looking further into this matter, and we expect to have this resolved shortly. We are currently experiencing a network outage in our Finland,Espoo location.
We are currently receiving reports of connectivity issues and itermittent outages in our London, UK location. At this time we believe the problem to be with the additional layer of DDOS Protection put into place recently, however our investigations should confirm the cause. In accordance with our uptime guarantee, we will be working with our own providers to ensure this case is resolved through the proper channels.
If you have any additional questions, comments or concerns, please do not hesitate to contact our Support Desk at any time. Our datacenter provider will be performing emergency network maintenance during the above window. While this maintenance window is 4 hours long, we do not anticipate any downtime event to be longer then 45 minutes to 1 hour in length.
Thank you, Fragnet Networks Operation Team. During the stated time, the datacenter located over Finland will be performing a network maintenance, why all services will lose connectivity during that time. We are currently experiencing an intermittent network outage in our Denmark location. Our network engineers are actively investigating this case and will have this matter rectified as quickly as possible.
We are currently experiencing a network outage in our Stockholm, Sweden location. During the above time window, our datacenter in Australia will be performing emergency software updates on core switches and core routers in our Brisbane facility to resolve an isolated issue.
There is expected to be up-to two 5 minute outages whilst devices are reloaded to apply updates during this time. Fragnet Networks would like to apologize for any inconvenience that this may cause. We would like to inform you about an upcoming network maintenance affecting our data-center based in Frankfurt, Germany. Work has been done to ensure that this is handled as seamlessly as possible and has minimal effect on all affected clients.
The machines will keep all files and configuration, all access will however be unavailable during this outage. September 1st, - We are currently experiencing an intermittent network outage in our Frankfurt, DE location. As a result of repeat DDOS Attacks this week, we certainly understand the frustration this downtime has caused for our clients whom are hosted in this location.
Статус сервера - Fragnet Networks AB
The reason of this downtime is yet to be determined, we are working on resolving this as quickly as possible. If you have any follow-up questions, comments or concerns, please do not hesitate to contact our Support Desk at any time. Services were successfully restored September 16th We will be performing emergency network maintenance during the next hour.
We are currently experiencing an outage with one of our the web hosting nodes which was used for hosting packages migrated from Pure Pings. Wednesday, August 19th Client services will have to be rebooted, in order to complete the maintenance. We are currently experiencing a full network outage in our Chicago, IL location for one of the Voice hosting machines.
As some of you may already know, we at Fragnet Networks have recently acquired Pure Pings, by Hypernia. The original owners carefully chose our company from dozens of providers to guarantee the best continued service to their customer base.
As such, we are extremely pleased to announce that as of this week, our team will finalize the migration of all client services into our systems. While most servers have already been transitioned into our networks, we will complete the acquisition by moving all billing and service data into our own control panels. This will be temporary while the necessary adjustments are made and all access will be restored as quickly as possible.
It is our utmost priority to ensure any impact on normal operations is minimal, where a maintenance window has been scheduled for the following dates. We would like to thank you for your understanding in this matter and greatly appreciate the chance to continue the legacy of this great company. If you have any questions, comments or issues, we invite you to submit a support ticket with us at any time. As a side note, we would like to mention that we expect to release our new custom Game Panel later on this year.
From approximately Game, voice and virtual server services will be partially unavailable during this period. We have been informed that the work is expected to take less than 4 hours. We aim to have as much uptime as possible, and apologize in beforehand for any disruptions this may cause. Expected Time Frame Start Time: We are announcing a service window for our Teamspeak3 Hosting Platform, where all server instances will be patched to address certain exploits and known issues.
This update should improve the resilience and uptime of our Teamspeak3 Hosting Platform. The downtime will be less than a minute and will occur during the below service window. Emergency Maintenance July 10, Type: Maintenance Severity: Critical Affected Devices: Emergency power maintenance has been planned for our racks hosted in Buffalo, NY.
The maintenance is carried out to secure reliability and uptime of the power distribution. We are sorry for any inconvenience this may cause and if you have any questions or concerns, please submit a support ticket! The extent of this issue is unknown to us at this time.
We are currently investigating into this matter and will update you with further information shortly. We are currently experiencing an intermittent network outage in our New York, NY location. The game panel is also affected by thisand as a result it is currently down.
We are currently experiencing an issue with the machine hosting the game panel, why it is temporary offline.
Our team is looking into it right now and the panel should be available again in the next few minutes. We are currently experiencing an intermittent network issues and in our Chicago, IL location. The affected IP ranges are as follows: An emergency maintenance has to be performed in our datacenter located in Frankfurt, Germany.
Work has been done to ensure that this is handled as seamlessly as possible and has a minimal effect on all our clients. During this outage your service will be unavailable, you have not to worry about your server files or configuration as those will remain unaffected.
This work has now been completed, we are still looking into route optimizations and are monitoring the situation very closely. We do not expect further downtime, however your latency may flanctuate during the coming hours. Technicans are now working on this, we will experience a short outage shortly - between We are very sorry for the delay today as well. Unfortunately due to local complications in the data-center we are unable to perform this scheduled maintenance during none-peak hours, why we have decided to postpone this scheduled maintenance until tomorrow morning instead - this to avoid impact for our clients during peak times.
We hope you do agree with our decision. The new time frame is as below: May 8th, Time: Unfortunately this has been delayed until On-site technicans are experiencing issues with racking the hardware, unfortunately this is delaying the planned outage.
Статус сервера - ServerAstra Kft.
We do expect a 30 minute downtime between We are pleased to announce that we will be introducing a number of substantial network upgrades to our Frankfurt, Germany location this week. We are confident that this will dramatically improve the connectivity for our clients, providing the lowest latency available as well as significant network resilience.
May 7th, Time: If you have any questions, comments or concerns regarding this maintenance, please do not hesitate to contact our support desk at any time via https: Our team is currently investigating this matter to determine the cause and anticipate a resolution being in place as quickly as possible. Thank You, The Fragnet Team. We are currently experiencing an intermittent packet loss in our Atlanta, GA location. An emergency maintenance has to be performed in our datacenter located in Dallas, TX.
Our datacenter is about to perform an emergency network equipment maintenance affecting our racks as well as rendering them offline for a brief moment. We are currently experiencing an intermittent network outage in our Buffalo, NY location. We are currently experiencing an intermittent network issues and packet loss in our Buffalo, NY location.
A hotfix has been deployed to this voice server, we strongly believe that this has resolved these issues. We are now monitoring this very closely and will continue troubleshooting should these issues continue. We are getting reports that servers are been restarted multiple times and kicking out users. We are currently aware of this issue, and are looking into the cause of it, and a solution.
We are still awaiting the hosting provider of the Hive to mitigate the DDOS attack and until successful, all servers will stay offline.
We are sorry for any inconvenience caused and will make sure to have the server online minutes after we get clearance from Bohemia! Please refrain from opening support tickets asking for status! We will update these news with further information! Thank you for your patience and understanding! Kind Regards, Fragnet Crew. Dear clients, It has come to our attention that currently a major DDoS attack is on-going, not specfiicly targeting our services or locations but rather affecting us on a global level seen to routing and packet loss.
We strongly suggest not adding any mods or patches until this has been fully resolved to avoid any kind of data corruption, using your services should not cause any corruption or issues apart from potential disconnects. Dear Clients, During a routine maintenance session on our back-end this morning, we ran into some issues with our standard cleanup operations.
We do keep active backups that are taken every 24 hours so if you have been affected by this, please contact our Support Desk at your earliest convience and we will be happy to take care of this for you.
We do apologize for any incovenience that has been caused by this matter. We will work to make sure that all affected clients are taken care of as best as possible.
Thank you, The Fragnet Team. The issue has now been resolved, we will continue to monitor the situation closely. We are currently experiencing an outage of on our webhosting platform. We are actively investigating this incident and expect to have a resolution in place as soon as possible. An emergency maintenance has to be performed in our datacenter located in Frankfurt, DE.
Our datacenter is about to perform a power maintenance affecting our racks as well as rendering them powerless for a brief moment. During this outage your service will be unavailable, you have not to worry about your server files or configuration as we have taken great those will remain unaffected. We are back online, a large scale DDoS attack hit the core of our provider causing a network outage lasting for 20 minutes. We will keep monitoring the situation very closely but do not anticipate further down time at this time.
We are currently experiencing a site wide network outage in our Amsterdam, NL location. Offenders may be using a game exploit as we are seeing large traffic in but also out. This should be automatically fixed within the next few hours! This shouldn not be longer than hours! We sincerely apologize for the disruption of service! Our provider is performing an emergency repair on their network causing network issues for our servers based in Denmark.
We are currently experiencing a site wide network outage in our Copenhagen, DK location.
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We are currently experiencing an intermittent network outage in our Copenhagen, DK location. They have currently deployed a team to replace the damaged cable and expect to restore connectivity as soon as possible. Two of our Minecraft hosting nodes in Sweden is currently experimenting a network issue breaking communication with our main control panel as well as with certain users.
After a first reboot the machine did not come back online fast enough and a second reboot has been performed. An unscheduled maintenance session has been set for one of our Chicago, IL Minecraft hosting machines during the time frame provided below.
We have found one of the primary disks on this machine is currently experiencing bad sectors and will be attempting to first repair and then replace the drive if necessary. During the course of this maintenance, the machine will be taken offline while our team works to resolve the issues present.
All services are now back online, we will keep monitoring the situation closely to ensure stability of the network. We are currently experiencing a site wide network outage in our Denmark, DK location. While our team is still investigating this matter, it appears that the database may have become corrupted, resulting in a loss of tables and data.
We would like to reassure anyone affected by this, where we do keep daily backups of all databases and will restore from these if necessary. We will provide further updates once our investigation into this issue has been completed and confirm the status and course of action.
If you are still experiencing any issues with the table data missing, please open a support ticket with us and our team will restore your database from the latest backup. September 25th, - We would like to notify all affected parties that the Frankfurt, Germany migration this morning has been successfully completed. While a few unavoidable delays were encountered during transit, there were no complications present otherwise and all machines have been securely racked and brought online at our new hosting facility.
Please note that in some cases players may experience an increased latency with their connections to your services. The migration however has given our network administration team full access to our upstream, where among a vast number of advantages, we will now have a much greater degree of control over the routing and can make any necessary changes.
We do ask that anyone experiencing increased network latency to contact our support team, where this will be beneficial as we work to optimize this network to best serve you. The free mysql databases hosted in Buffalo, NY are currently down. We are investigating. We are currently experiencing a consistent outage with one of our machines in San Jose, CA.
Our technical engineers are actively investigating this incident and expect to have a resolution in place as soon as possible. This has now been resolved, we are pending a RFO from the Data-center.
We have not yet been able to reach their on-site technical support team, however both their own systems and many of their largest clients including us are suffering complete outages. We have contacted them for more information, however this appears to be a widespread issue and we will continue to report back once more information is available. We are currently experiencing a site wide network outage in our London, UK location.
This has now been resolved and was caused by a routing issue towards the data-center. We are currently experiencing an intermittent network outage in our London, UK location.
This has now been resolved, we experienced some table corruption but were ablet o repair most of it. A crash earlier today appears to have possibly caused some table corruption and is resulting in recurring crashes on a regular basis. An ETA on the completion is not yet available, however we will provide any further updates on this matter to affected customers via this issues report.
Due to the size of the incoming traffic, our network technicians have made the decision to temporarily null-routed the affected addresses. The null-route will be kept in place for up to 24 hours, but may be lifted earlier should it be determined safe to do so. Dear Clients, As many of you know, EA decided to retire their support for Battlefield 2 servers among many others in the month of June.
With the shutdown of Gamespy, Battlefield 2 Ranked servers are now left without a resource to power the server listings and causes these services to fail on start. A new business by the name of BF2Hub has opened its doors to replace the Game Spy services and will work as a replacement solution. We have provided our application to their team and are awaiting our acceptance into their new Ranked servers program. We expect this to be completed this coming week and will issuing updates to all BF2 servers to reflect the necessary changes that will allow this to work.
We appreciate your understanding and are actively working to restore these services as soon as possible. Due to the size of the incoming traffic, our network technicians have made the decision to temporarily null-route this address. The null-route will be kept in place for up to 1 hour, but may be lifted earlier should it be determined safe to do so. We are going to perform a maintenance operation on our Swedish MySQL database dedicated to game services mysqlse.
You may want to shut the server down or take a backup before maintenance starts to prevent any griefing if you are using protection plugins relying on the MySQL database connection. We have already contacted our bandwidth provider to get the null route lifted as soon as possible. Our bandwidth provider will be performing maintenance on the power distribution units requiring our equipments to be powered off during the maintenance.
Our equipments will be powered up as soon as the maintenance is over. Due to the excessive size of the incoming traffic, our network technicians have made the decision to temporarily null-route this address.
The null-route will be kept in place for up to 4 hours, but may be lifted earlier should it be determined safe to do so. IP Address Affected: Due to a massive network attack against IP We will keep monitoring the situation and lift the null route as soon as possible.PIRATES RAN ONLINE [INSTALLATION]
Seattle Transition - July 22nd, - Critical Affected Zone: This maintenance will have a direct impact on your service, as our server s will be physically relocated. Extreme care will be taken to safely and quickly relocate all equipment. The migration plan was constructed to ensure that no specific device will be offline for the entire duration of the maintenance window; teams have been established to handle groups of servers and we anticipate that most servers will be offline for 4 to 5 hours.
Before the migration occurs on the 22nd, the new network will be online, tested, and fully functional. From a customer perspective this means that all servers will be connected to gigabit ports, all switches will have much more capacity, and the equipment will be IPv6 ready.
Being located in this technology campus, we are sharing the benefits of having robust power availability and high numbers of fiber interconnections that are shared with our datacenter neighbors. We are on the same campus as companies such as: Microsoft, Oracle, and the Department of Homeland Security to name a few.
The building is located on top of a hill, far above highway 99 and poses little or no risk of flooding. We look forward to offering an improved, top tier, service to our Seattle customers moving forward. IP We will keep monitoring it and remove the null asap. Dear clients, Most of our machines located in Chicago are currently experiencing connection problems towards our Game panel, which is causing the status of all servers located in Chicago to be displayed as "Unknown" on the game panel.
We have determined that these connection problems are caused by faulty routing from our Chicago datacenter to where our game panel is hosted at. All the affected customers will be compensated as soon as the issue is solved. We sincerely apologise for any trouble this might cause to you. Kind Regards, Fragnet Networks. Malicious traffic dropped and null-route was removed.
All services on the affected IP are back online. We are having an outage with voice services in San Jose caused by a null route on upstream level. It will be automatically lifted around 8: Dear Client, We are currently experience a network issue towards our ChicagoVoice Server node 2 and we are trying to resolve this with the highest priority possible. This outage notice will be updated as we proceed towards a resolution. The affected IPs are: A network maintenance session has been scheduled at our Datacenter for our Buffalo, NY location during the time frame provided below.
During the course of this maintenance, there may be intermittent disruptions to your service s which are located on the affected machines.
We are currently experiencing an intermittent network outage in our Seattle, WA location. We are currently experiencing intermittent connectivty issues with our Game Panel for services hosted in our Chicago, San Jose and Ashburn data-centers.
Our Atlanta, GA location is currently unavailable, Techs on site have been warned to fix this issue asap. We are currently experiencing an intermittent network outage in our data center located in Germany. Our bandwidth provider in the UK appears to be experimenting a major outage at the moment, as a result our services based in the UK are unreachable until resolution. Our engineers are actively investigating this incident and expect to have a resolution in place as soon as possible.
We would like to inform you about an upcoming network maintenance affecting our data-center based in Chicago, IL. Due to some connectivity between our main game panel and Dallas, TX location you may see your server status as "unknown" if it is located in Dallas.
Battlelog is curently having issues where your server may not be listed or its stats may not be updated live. A few machines located in Chicago, IL are unresponsive due to a network outage. Please hold on while we investigate. Network engineers are working on it. We are experiencing some issues on one of the machines hosting the Dallas based Team Speak 3 servers.
We are currently looking into this and will add more information here within shortly. We are sorry for any inconvenience caused and rest assured all focus is on restoring all services! The issue mentioned above has been solved and all the Team Speka 3 server sshould be comming back online right now.
We are currently experience a network issue towards our Chicago datacenter, we are trying to resolve this with the highest priority possible. The following IPs are currently affected by this problem:. Dear Customers, After the weekly operating system updates were applied this evening, some of our machines have reported being unable to establish a connection to our master Game Panel software.
This is resulting in services hosted on those particular machines as showing up as "Unknown" via the Game Panel. We are aware of this issue and are currently investigating this problem. We expect to have this matter resolved shortly and will provide further updates should this be delayed for any reason. British Telecom have a national network issue at the moment. If you are based in the UK and are having issues reaching your services with us you may be touched by this network issue.
This has been resolved, during the outage DNS related services were affected as well as servers located in Chicago, IL. We will continue to monitor this situation, the null route may remain in place for up to 4 hours.
Dear clients, One of our machines, located in Chicago IL and intended for hosting Minecraft servers is currently unavailable. The reason for this downtime is a DDOS attack, we are working alongside our datacenter facilities to rectify the situation as quickly as possible. Below is a list of all IP addresses affected by this issue: The IP has been null routed for the next hours.
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We are very sorry for any inconvenience caused! One of our machines in Chicago is unresponsive. Network engineers on site are investigating. The below Ip range is affected: All servers are back online with the exception of the below IPs, we are currently monitoring the situation very closely and will resolve the remaining issue as soon as possible. A maintenance in our Stockholm, SE data-center is going to be carried out during the below time frame. This maintenance will further increase resilience towards our hardware.
All affected clients have been contacted in a seperate e-mail. Work has been done to ensure that this is handled as seamlessly as possible as well as having minimal effect on all affected clients.
A crash earlier this week appears to have possibly caused some table corruption and is resulting in recurring crashes on a regular basis. Dear Clients, After the scheduled maintenance earlier this morning, two of the machines which were affected have some outstanding problems.
Our team is currently investigating this and should have this rectified shortly. We will have this addressed as quickly as possible to ensure the downtime is minimal. We will provide any additional updates via this ticket while this matter is outstanding. We are working on getting the machine and all MySQL databases back online as soon as possible.
We are taking backups to possibly perform a reload within the next few days to avoid repeated issues with this machine. One of our machines hosted in Italy is apparently having a network issue.